Large US and British companies are facing significant costs and operational risks due to vendor-driven software upgrades, with 95% of respondents saying they paid for upgrades that worsened outcomes. The study found that 84% of senior engineering staff devote time to vendor-mandated changes, and 91% have retired functional hardware to comply with vendors' support deadlines, resulting in average annual costs of $12.87 million.
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Original reporting conducted and published by thehindubusinessline.com. Summarized by Arjun Patel.




